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Proof

What we can show you, and what we cannot.

Most technology suppliers publish outcomes without saying where they came from, so a designed approach, an internal result and a real customer engagement all read the same. Every item below carries a label saying which of those three it is. The label is applied by the site itself against a fixed rule, not chosen by whoever wrote the entry.

How to read this page

Customer evidence
A named customer outcome, published with that customer's written permission.
Reference implementation
Something Simplicity IT built and runs. It is our own environment, not a customer's.
Blueprint
A designed approach we are ready to deliver. It has not yet been deployed for a customer.

The items on this page are delivery blueprints. They show the proposed approach and what would be measured. They are not presented as completed customer engagements or measured customer results.

The work, by topic

Evidence class: Blueprint

AI implementation

Moving an AI pilot into supported production

A pilot that works in a demo rarely survives contact with real permissions, real data, and a real support model. This approach takes a working pilot through identity, data boundary, governance, and handover so that a named team can run it afterwards.

What it covers

  • Identity and permission model for the production workload
  • Data boundary and classification before the tool is pointed at content
  • Monitoring, ownership, and an escalation path
  • Handover documentation written for whoever inherits it

How it would be measured

Agreed with the customer before work starts, against a baseline taken at the start rather than a figure quoted in advance.

Evidence class: Blueprint

AI adoption

Turning licensed capability into changed work

Adoption measured by logins tells you a license was activated. This approach baselines a small number of real tasks, changes those properly with the people who do them, and reports the difference against the baseline.

What it covers

  • Baseline of current use before anything changes
  • Task selection with the teams that own the work
  • Guidance written in the customer's own context
  • Internal champion support so the change outlives the engagement

How it would be measured

Change against the pre-engagement baseline for the specific tasks in scope. Outcomes depend on the customer's users and processes, so no figure is promised in advance.

Evidence class: Blueprint

AI security

Security review before an AI rollout

AI tooling inherits the permissions that already exist. This approach reviews identity, access, and oversharing first, and puts the remediation in a priority order the organization can actually work through.

What it covers

  • Entra identity and Conditional Access review
  • Permission and oversharing analysis across the collaboration estate
  • Defender coverage for the surfaces AI use introduces
  • Prioritized remediation plan with dependencies stated

How it would be measured

Findings closed against the prioritized plan, and the exposure removed, rather than a risk score.

Evidence class: Blueprint

Microsoft Purview and information protection

Sensitivity labeling that survives daily use

A labeling scheme with thirty labels is a labeling scheme nobody applies. This approach starts from the handling obligations that actually exist, keeps the scheme small enough to be used, and automates what can be automated.

What it covers

  • Obligation mapping before any label is designed
  • A label set small enough that people use it correctly
  • Automatic labeling and data loss prevention where the signal is reliable
  • Review of what the labels are doing once real content is flowing

How it would be measured

Coverage of the content that carries a handling obligation, and the rate at which labels are applied correctly in normal use.

Evidence class: Blueprint

Microsoft 365 governance

Governance for a Microsoft 365 estate that grew on its own

Most estates were not designed, they accumulated. This approach establishes ownership, lifecycle, and access review for teams, sites, and guest identities, and puts a repeatable process behind each one.

What it covers

  • Ownership and lifecycle for teams and sites
  • Guest identity review and expiry
  • Access review on a defined cycle
  • Provisioning that keeps the standard in place going forward

How it would be measured

Workspaces with a named accountable owner, and stale guest access removed on the agreed cycle.

Evidence class: Blueprint

Agent governance

Governing agents that can act, not only answer

An agent that can take an action needs a registered owner, a defined boundary, and a human seam at the point where it would change something. This approach puts those in place before the agent is available to users.

What it covers

  • Agent inventory with a named owner for each entry
  • Permitted actions and the data each agent may reach
  • Approval seams for actions that change state
  • Review of what agents actually did, on a set cycle

How it would be measured

Registered agents with an owner and a documented boundary, and approval seams present on every state changing action in scope.

Evidence class: Blueprint

Secure Copilot readiness

Copilot readiness without a rushed rollout

Copilot surfaces what a user could already have found, faster. This approach establishes what that means in the specific tenant, fixes the exposure that matters, and only then enables the capability for a defined group.

What it covers

  • Oversharing analysis across SharePoint, OneDrive, and Teams
  • Sensitivity labeling coverage for the content in reach
  • Licensing review against the intended use
  • A staged enablement plan with a defined first group

How it would be measured

Exposure found and closed before enablement, and the enablement stages completed as planned.

Evidence class: Blueprint

Azure optimization and modernization

Azure cost and modernization decisions made on evidence

A read-only assessment establishes the baseline, evidence-backed recommendations are validated by a specialist, the customer approves the exact plan, and the result is verified against the baseline afterwards.

What it covers

  • Estate discovery and cost baseline from Microsoft-native sources
  • Rightsizing, idle and orphaned resources, and commitment options
  • Modernization decisions per workload, with the reasoning recorded
  • Controlled remediation and realized-value verification

How it would be measured

Realized value verified against the baseline established at the start. Savings depend entirely on the customer estate, so no figure is quoted in advance.

Evidence class: Blueprint

AI-enabled managed operations

AI-assisted analysis inside a managed operation

Automated analysis is used to surface candidates and draft explanations. A specialist validates them and the customer approves anything that changes production. The automation does not act on its own.

What it covers

  • Signal collection from Microsoft-native sources
  • Candidate findings raised with the evidence attached
  • Specialist validation before anything reaches the customer
  • Customer approval before any production change

How it would be measured

Findings validated and closed, and the time between a signal appearing and a decision being made.

Evidence class: Blueprint

ICM-informed Microsoft 365 implementation

ICM-informed Microsoft 365 implementation

Selected principles from the Interpretable Context Methodology applied to Microsoft 365 delivery: readable context, recorded provenance, reviewable intermediate work, and an explicit human approval point. The methodology was developed by others and we say so plainly.

What it covers

  • Context that a reviewer can read without a walkthrough
  • Provenance for the decisions and the material behind them
  • Intermediate work kept reviewable rather than discarded
  • A human approval point before a change takes effect

How it would be measured

Whether a reviewer who was not present can reconstruct why a decision was made, from the record alone.

Discuss relevant experience

Ask us about experience relevant to your scope during the first conversation. Named customer references and results are shared only when the applicable permission is confirmed.

Each blueprint identifies what to measure against your own baseline. The assessment and agreed scope determine the evidence needed for a purchasing decision.

Ask us what we have actually done.

The honest answer to that question is more useful than a case study, and it is quicker. Tell us what you are trying to establish and we will tell you where we have done it, where we have only designed it, and who you could speak to.