Simplicity IT | New York
More IT capacity while your team keeps control
Co-managed IT divides responsibility between your internal team and a service provider. Simplicity IT can take on agreed Microsoft platform, support or security work while your staff retain the decisions and systems assigned to them.
For New York businesses and organizations with an internal IT owner or team.
Book a scoping sessionChoose the gap you need to cover
- Specialist Microsoft 365 and Azure work
- A defined support workload or escalation layer
- Device and identity administration
- Security configuration and ongoing review
Put the division of work in writing
We agree who handles requests, approves changes, owns each system and escalates incidents. Your team should know exactly where our responsibility starts and ends.
Use controlled access
The access plan should give engineers only what the agreed work needs. Privileged changes, customer data access and handover follow your approved controls and documented ownership.
Build a shared operating rhythm
A scoped service can include a shared work backlog, change reviews and service reporting. We review open issues and capacity with your IT owner rather than creating a disconnected process.
Pricing on request
We quote the work and coverage you want us to own. Your proposal records exclusions and dependencies so both teams can plan.
Related services
Common questions
Do we have to replace our internal IT team?
No. Co-managed service is designed around an existing internal owner and a defined division of responsibilities.
Who approves production changes?
The written operating agreement names the approver and change process. The website does not grant access or authorize a change.