Who We Are
Simplicity IT Inc. (“Simplicity IT,” “we,” “us,” or “our”) is a Microsoft Solutions Partner headquartered in New York City. Our website address is https://www.simplicityitinc.com. We provide enterprise IT consulting services including Zero Trust security, Microsoft 365 migrations, Entra ID identity management, managed security (MSSP), AI orchestration, and related Microsoft technology solutions.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. Optional analytics and session recording run only after you choose Accept All in our cookie banner.
Information We Collect
Information You Provide Directly
When you use our contact form or book a consultation, we collect the following personal information: your full name, business email address, company name, your primary IT challenge or area of interest, and any additional details you include in the message field. This information is used solely to respond to your inquiry and provide relevant service recommendations.
Information Collected Automatically
When you visit our website, our web server automatically collects standard log data including your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of your visit. This data helps us understand how visitors use our site, diagnose technical issues, and improve the user experience.
Cookies and Tracking Technologies
Our website uses cookies, small text files stored on your device, to ensure the site functions properly and to improve your browsing experience. The cookies we use fall into the following categories:
Essential Cookies: These are required for the website to function correctly, including WordPress session cookies, security tokens (nonces), and cookie consent preferences. These cannot be disabled without affecting site functionality.
Optional Analytics: If you choose Accept All, we use Google Analytics 4 to measure visits, traffic sources and selected interactions, and Microsoft Clarity for heatmaps and session recordings that help us improve the website. These services may process device and browser information, cookie identifiers and usage data. We configure our tags to deny advertising storage and advertising personalization.
Choose Essential Only to keep these tools off. You can withdraw consent or change your choice through Cookie Settings in the footer. This stops future collection from these tools on our website and clears their first-party cookies; it does not delete data already collected. External services, including Microsoft Bookings, apply their own privacy practices. See Google’s Privacy Policy and the Microsoft Privacy Statement.
You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. However, blocking essential cookies may impair site functionality.
How We Use Your Information
We use the information we collect to respond to your consultation requests and service inquiries, provide and improve our IT consulting services, communicate with you regarding our solutions and relevant updates, maintain the security and functionality of our website, comply with legal obligations and enforce our terms, and analyze aggregate usage patterns to improve site performance.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances: with trusted service providers who assist in operating our website and delivering our services (such as hosting providers and email delivery services), when required by law or in response to valid legal process, and to protect the rights, property, or safety of Simplicity IT, our clients, or others.
All third-party service providers are contractually obligated to handle your data in accordance with applicable privacy regulations.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for up to 24 months to support ongoing client relationships. Server log data is retained for up to 12 months for security and diagnostic purposes. You may request deletion of your data at any time by contacting us at the address below.
Data Security
We implement industry-standard security measures to protect your personal information, including HTTPS/TLS encryption for all data in transit, secure hosting infrastructure with regular updates and monitoring, and access controls limiting data access to authorized personnel only. While no method of electronic transmission or storage is completely secure, we take reasonable precautions to safeguard your data.
Your Rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data, object to or restrict certain processing activities, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at info@simplicityitinc.com. We will respond to your request within 30 days.
Third-Party Links
Our website may contain links to third-party services, including Microsoft Azure Marketplace, LinkedIn, and scheduling platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies before providing any personal information.
Children’s Privacy
Our website and services are designed for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Simplicity IT Inc.
New York City, NY
Email: info@simplicityitinc.com
Website: https://www.simplicityitinc.com
Last Updated: September 25, 2026